****DISCLAIMER:

Please Note that I am neither a physician nor a social worker. Check with your physicians and/or members of your medical team before considering using any of the tools and/or strategies suggested herein.****

Friday, August 19, 2011

Tip #57 Planning & Emergencies; Laying Life on the Line

     Don't worry I am not asking you to put your life on the line. No, actually I am wondering if you already have  - well ON the "lifeline" anyway.  What's the lifeline? Well, I'm going to ask you to keep an open mind right now and read beyond this description. It'd be great if you could hear me out instead of just deciding that this isn't for you.... Here it is:
     By Lifeline I basically mean a non-staples-easy-button-recovery-handy-service-and-as-a-last-resort-panic-button type of button for your home. How's that for a description? Unfortunately, what people tend to remember are the commercials from years ago that depicted various elderly people on the floor in their homes crying out to someone "Help I've fallen and I can't get up," and if not for Lifeline, they wouldn't them be able to get help.  Quite the slogan. Unfortunately that doesn't seem the least bit appetizing to anyone younger than 70 or so - and maybe not even then... It sure wasn't on the top of my priority list. And now I am so glad I have it. And I'm not eighty, and I don't seem to make it to the floor all that often these days.... but I digress...
     Professionally I ran into this a lot - people (lets say Joe) not liking the idea of needing a lifeline service, or the idea others might have when seeing Joe with it. Double whammy. No, not many people want it, but I think most everyone recovering from serious illness, trauma, injury and/or caring for someone thereof could benefit from it. And, incidentally, they are not just for help if you've fallen - despite website depictions! Here's a link the "Plillips" Lifeline page. Note a) there's a box to pick your country in the top right hand side of the page, and b) one of the pictures rotating through their site still has the elderly person laying on the floor as if they've fallen. Get with the times people! I do admit though, that is one very good reason to use it, and an amazing service to have for that reason - but it doesn't always have to be a senior does it? Once again, I digress....
     How does it work? You sign up for life line (or comparable product), they give you a waterproof necklace or bracelet (your choice), and you push the button when you need to. Stay tuned and I will tell you what constitutes you needing to press that button. After you press the button, someone from the company will speak to you through a speaker phone kind of unit (you don't have to get close to it), and he/she asks you what you need. Their last resort is to call an ambulance (unless you ask them to or you aren't answering at all). Instead, when you sign up, you give them three emergency numbers so that when you press the button, they can automatically go through your list of people so your family can come to you. Needing the button doesn't mean you need an ambulance. If you do -fine, if you don't - fine. Either way, it increases your safety and helps to give you a sense of growing independence.
     And, they also provide a medication reminder service with their Lifeline - and I actually just discovered that a few minutes ago when I was looking for the link. Guess what though? They talk about it in the context of seniors again! Still, you don't need to be a senior to use this. From what I saw, it looks like they can call to remind you when to take your meds, and which ones to take when, and that is lowering the amount of medication errors in the home. Awesome service.
     So, you may be asking "if I don't want the Lifeline for meds, and I don't want it because I'm not a falling risk, and I'm not a senior (or maybe you are, and that's okay too:), why on earth would I want to use it?" Here are a few of the instances that lend themselves to having the Lifeline service:
  • It's great for people who are isolated; you live alone and/or in the country. Someone comes to the door (eg. unexpected delivery), and you feel vulnerable. You press the button, tell the person on the other end what the deal is, and they stay quiet on the line in case assistance is required. 
  • It is helpful for people who need to "check in." You can receive an automated timer that prompts you to press a button. If you do press the button in response - great. If you don't, those emergency contacts you listed are called.
  • You have an emergency and can't get to the phone to call 911. They'll call for you.
  • You have an emergency and CAN get to the phone to call the 911, BUT are unable to have the energy or ability to do more than that. So, they'll reach your contacts for you to let them know for you.
  • You have mobility issues: you're prone to falling down the stars or when navigating obstacles: both the panic button and.or the "check in" calls can be helpful in this instance (even if you're not a senior, and that's just fine too if you are!).
  • You need the police called immediately. 
  • You want to feel safe, but independent and okay to be on your own. Or you are safe and independent, and very able to do normal routines - but have an unpredictable illness.
  • It's amazing for caregivers: if manual labour like lifting someone is required, caregiver can be harmed, and lifeline helpful then too - since that means you're likely to find both of you on the floor away from the phone at once.
  • The phone rings, and you are not near it; you press your button and lo and behold, it answers the phone (and your call is still private).
  • I've been told that some also use it for safety reasons when there is a history of domestic violence.
  • Overall, it promotes independence, and provides peace of mind in may situations. 
Okay, so you get the gist. Many people find it hard to admit that they need this device. I say, maybe don't think of it as something you NEED, but something that will make you and your loved ones be safer, communication possible whatever the circumstance (for the most part), and increases independence too. Note that there is a charge per month, and it varies by company. I see it as a good investment if it is at all possible to achieve financially. 
     Well, I hope you are not as resistant to the idea of embracing the Lifeline service. Maybe check out the site, keep an open mind, and look at whether it's right for you. It may not be, but I think it's worth looking into. You can't plan emergencies after all, but you can make a plan to minimize them, and to minimize drug errors too. No I don't work for lifeline or anyone there...  

Happy Lifelining!

1 comment:

  1. Maybe you should work for them! or at least get a kick back once in a while? Good description of options though. It never would've occurred to me as a service for everyone. Kind of like CAA but for your body no?

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